Opening a retail relationship with research, relevance and a direct approach.
How buyer research, direct outreach, product positioning and demonstration helped open a Czech retail opportunity for Twinkly.



Consultant responsible for buyer identification, outreach, proposition development and the initial retail conversation
A new category the buyer had no reason to stock.
A new smart-lighting proposition needed a relevant local retail route and a clear explanation of why the category would matter to the buyer and their customers.
Twinkly and Smarty: the commercial challenge and my role
How the Twinkly and Smarty work progressed
Find the right buyer
Research the target account and identify a category contact rather than relying on a generic distributor list.
Make the product understandable
Frame the proposition using a familiar connected-lighting reference and explain the seasonal customer use case.
Move quickly to demonstration
Convert the initial response into a direct conversation and product demonstration that allowed the buyer to assess the opportunity.
A simple proposition opened the conversation
The opportunity did not begin with a large market report. It began with identifying a buyer, understanding the retailer context and explaining a new product in language that made the use case immediately recognisable.
I used existing category familiarity to position Twinkly’s connected Christmas-lighting proposition, then moved from outreach to a product discussion and demonstration.
Why it matters
This is a concise example of how European market entry often works in practice. Research narrows the account, positioning earns attention and direct follow-through creates the opportunity for a buyer to act.
What this shows I can bring to another business.
- Practical buyer research and direct commercial outreach
- Positioning an unfamiliar product through customer relevance
- Creating a retail opportunity without waiting for passive distributor demand
Scope and responsibility.
How did the Twinkly retail conversation begin?
I researched the target account, identified the relevant buyer and made a direct proposition based on the product's customer use case.
What does this case demonstrate for another brand?
It shows how focused account research, clear positioning and a credible demonstration can open a new European retail conversation.

